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Competition is one of the driving forces of stores, whether online or direct retailers, to make their products among the top-rated products in the market and to give excellent customer services and technical services. There are many companies that are striving to be competitive no matter what their products are like Moosejaw and REI. These two are both famous stores for mountaineering, hiking, and backpacking items.  Here are some information on both stores to help you decide which one will you patronize:

Coupons and Promos

Moosejaw:
As of this writing, there are at least 20 coupons available.
  • You get free shipping on orders over $49.
  • You can easily access Moosejaw coupon codes in many coupon sharing websites. Since it offers a lot of coupon codes, you can easily get one provided that there is an appropriate coupon code for the item you are to purchase.
REI:
  • As of this writing, there are at least 10 coupons available
  • You can get free shipping on orders over $50.
  • REI coupon codes can be easily accessed in coupon sharing websites. Since it is just offering few coupon codes, there are tendencies that they can’t be used on some items on REI.

Online Customer Comments

Moosejaw
Positive Sides:  
  • The Moosejaw staffs at the Customer Service section are very accommodating  to queries and complains.
  • Moosejaw items have satisfactory prices. Mostly are even more affordable with the promos and coupon codes.
  • There is a wide range of products so more or less customers will find what they are looking for at a mountaineering store.
  • Customers claim that they are satisfied with the customer service and the products they received and that they will absolutely buy from Mooosejaw again.
  • Shipping of orders is quick and if there are problems, staffs make sure to address them as soon as possible.
Negative Sides:
  • There are customers (as with all other stores) who were not satisfied with customer services because of some inconvenience experienced while shopping like getting wrong orders.
  • Items are a bit expensive than other competitors.
REI:
Positive Sides:
  • Courteous and knowledgeable customer service staffs.
  • Prices are more or less the same as those other leading companies.
  • It is easy to return products.
  • Shipment is fast.

Negative Sides:
  • There are customers (as with all other stores) who were not satisfied with customer services because of not being satisfied with products received.
Moosejaw offers jackets, clothing, footwear, items for hike & camp, climb, run & yoga, ski & snow, surf & water while REI offers items for camp & hike, climb, cycle, fitness, run, paddle, snow sports, travel, men, women, kids, and footwear. Seeing these product lines of both stores, one can see that there is no big difference on their product offerings although REI is more organized and specific.

Both offers an A-Z lists of popular brands so if it is brand that you are looking for then you can both browse the offering of both stores. There are some differences in brands but they both have popular brands like Black Diamond, Marmot, Osprey, The North Face, Salomon, etc. The stores have not much of a difference when it comes to products and customer services so it would be better if you try buying from both of them and weigh yourself which store is better than the other.

You can both follow Moosejaw and REI on social networking sites like Flickr, Facebook, Twitter, and Youtube. If you don’t have your own social networking accounts, then you can simply follow them on their own website and be updated with their promos, coupon codes and clearance sale.

Both Moosejaw and REI have been gaining reputation in their market field and both are distributors of high quality and trusted branded items. Therefore, it is your decision on where to do your next shopping for a mountaineering backpack or jacket. As it is mentioned above, it would be best to try making a purchase on both and prove their credibility yourself. Do not let other people’s opinions affect your decision on Moosejaw discount codes. It is wiser to experience buying items from Moosejaw and REI for yourself and satisfy your question on what store is a better distributor of mountaineering and backpacking gears.





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